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COM 295 COM/395 COM295 FINAL EXAM

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COM 295 FINAL EXAM (Phoenix)

  1. ​Vanessa has been assigned the task of creating an effective business message aimed at improving the productivity of the employees in her company. In the process of creating the business message, she studies the background of the employees, their needs, and priorities. To which step of the planning process for developing influential messages does Vanessa's action typically belong?
  2. Gregor, who works at a textbook company, has put together a presentation proposing that the company save money by getting its images from less expensive stock photo sites. Gregor needs to present his idea to the executive committee. Considering the content of his presentation, which of the following people on the committee should he most try to influence?

  3. Which of the following facilitates a one-stop work space containing project and meeting information, shared files, and communication platforms?


  4. ​Rick is trying to schedule a video teleconference with colleagues at several locations. To do so, he needs to coordinate their schedules and also check to see if the company needs to invest in any additional resources to make it happen. By addressing coordination and resource issues, he is dealing with:

  5. The career summary section of a résumé should provide the candidate's

  6. Your coworker LaRita has asked you to review her slide presentation. You notice that it is difficult to recognize and process the most important ideas and information. To help her fix this, what will you recommend that she change?

  7. Which of the following is a trait of individualists?

  8. ​Lori is using secondary research to develop a business report. How can she write her report in a way that demonstrates originality in thought?

  9. A mistake that many job applicants make while creating résumés is:
  10. ​In order to design your slides to facilitate ease of processing, you should:

  11. _____ is the process of converting meaning into messages composed of words and nonverbal signals.

  12. In the context of developing persuasive messages, which of the following is most likely to help you demonstrate a voice of competence?

  13. In the context of developing persuasive messages, which of the following is most likely to help you demonstrate a voice of competence?

  14. Performing at the highest standards, not just for oneself, but for the team, for the supervisor, for the consumer, and for the company's shareholders, indicates a sense of _________.

  15. Your résumé should tell a story of:

  16. Which of the following is true of documenting secondary research sources?

  17. In the context of persuasive messages, validating your readers means that you are

  18. By doing audience analysis, Radika discovers that the people she will be giving her sales presentation to know very little about her product. Because of this, she is likely to decide to:

  19. Which of the following is typically included in the drafting stage of writing an effective business message?

  20. Which of the following is typically included in the drafting stage of writing an effective business message?

  21. Which of the following is useful advice on conducting business across cultures with those who have limited English ability?

  22. Javier is an editorial manager at a publishing company. He wants to give one of his supervisors an "Employee of the Year" award. Which of the following supervisors should he choose if he is looking for an employee with a strong sense of caring?

  23. In order to focus your presentation on people, you should:

  24. Which of the following is an example of projected cognitive similarity?

  25. Which of the following is an example of psychological noise?

  26. Which of the following is typically included in the reviewing stage of writing an effective business message? 

  27. Which of the following should contain all your research sources and should be provided at the end of your report?

  28. _____ noise occurs when communicators apply different meanings to the same words or phrases

  29. Which of the following is true of competence?

  30. Bao is conducting a study that compares the cost of keeping print messages on file versus storing digital messages in the cloud. What aspect of communications relates to the storage of messages?

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