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COM 480 Week 2 Individual Assignment Organizational Communication Analysis Part II – Interpersonal and Intercultural Paper


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Resource: The Virtual Organizations Portal


Choose one of the three critical events listed below that would affect communication within your selected Virtual Organization:


  • Leadership change such as a change in the chief executive officer or superintendent, political change, or major changes in management department heads


  • Reorganization such as a merger or takeover; change in community or industry image or stature; gaining or losing accreditation; political change; or major employment changes such as outsourcing, layoffs, expansion, and foreign labor


  • Crisis within an industry


  • Business: ethical violations, technological malfunction, major financial loss
  • Schools: change in stature, ethical violations, violence, major gang or drug incident
  • Health care: wrongful death, medication error, ethics violation
  • Government: mismanagement of funds, ethical violations, lack of response or preparedness, conflicting parties


Note. You must use your chosen critical event throughout all subsequent weekly assignments.


Write a 1,400- to 1,750-word paper.


Address how your selected Virtual Organizational critical event affects the following:


  • Interpersonal communication ethics
  • Perceptions of power
  • Communication during conflict
  • Intercultural and diversity conflict
  • Communication climate


Identify what communications theories apply to this organization. You may choose from the following communications theories:


  • General Systems theory
  • Cognitive Dissonance Theory
  • Social Exchange Theory
  • Social Penetration Theory
  • Face-negotiation theory
  • Any other communication theory you studied in your BS/COM coursework. You may reference Introducing Communication Theory: Analysis and Application by R. West & L.H. Turner in the University Library eBook collection.


Explain how the application of a theoretical perspective would help the organization respond to this critical event.


Describe how the implementation of effective communication strategies might help the organization overcome this negative situation and arrive at a positive outcome.


Include a minimum of four academic sources.


Format your paper consistent with APA guidelines.


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